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TESTIMONIALS

I bought a used Honda Accord from Heritage a couple weeks ago. The whole experience was great! The salesman (Eric Loveland) was very knowledgable about the available cars. He spent quite alot of time going over the features and gave me plenty of time for a test drive, and gave me a great deal! The other sales people and staff are very friendly, and I didnt feel ... feel pressured at all. After the purchase the paperwork was taken care of quickly (by David Williams), and I was on my way in short order with my new car! They really went the extra mile in checking out the car (including a car wash, oil change and fill up!) before I took it home. I would definitely recommend this dealership to my friends.
debroom
We had a wonderful experience in August buying my wife a new suburban so we decided to go back for me. The salesman Dave was excellent and helped me get a beautiful new Acadia which was exactly what I wanted. Nicole with customer service stayed in close contact and made sure I was happy with my experience. The best news of all- they were able to half my previous ... interest rate. We will be lifelong customers!
Martin
This is my go-to Honda dealership. I did not buy my Honda from here so I cannot comment on that experience at the moment. Heritage Honda always seems to be cheaper than other Honda dealerships in the area when it comes to service for your vehicle. I go here to get my oil changed every time because their price for an oil change is currently reasonable. I generally like ... the service that I receive, but I will be informing them to not touch my cabin filter during an oil change. They "checked" my cabin filter during an oil change to try to get another sale out of me. The service lady came up to me with my cabin filter in hand and informed me that a rodent somehow got inside and chewed on it. She had all this junk sitting on top of the filter. I told her that I do not wish to get my cabin filter changed at this time because of the outrageous price that she told me I would be charged. I told her to throw that junk and debris away and to put my filter back in because I didn't ask for it to be checked. They decided to place that junk and debris onto the fan area under my cabin filter, and this in turn made my air conditioner make this awful noise. I confronted her about the noise and she said I need to get my cabin filter changed. They knew what they did. The reason for this is they were going to try to get my air conditioner to scare me into changing the cabin filter. DO NOT FALL FOR THIS. I had to physically pull that exact debris that she had in her hand out of the cavity. Keep in mind the car was not making this horrible noise before this incident. I am upset about it because that is my car and she did not listen to my request to throw the debris away. This is NOT a way to treat a frequent customer. The cabin filter is SO EASY to change yourself. It is right behind the glove box. You can change it yourself for less than twenty dollars. If they go up in price on oil changes, I will be done here. Also, the lady that works at the service department desk is super annoying with her attitude, and I will be informing her that I do not want my cabin filter checked because they could have damaged my car with that little stunt they tried to pull, but I am not stupid. Just use good judgement at this location and you will be fine.
Nicholas P. Acworth, GA
Best car buying experience ever! Will do business again. Great people, great prices. Got us in the car we wanted for the price we needed. Pleasure!!!
Tweldon
I usually don't give reviews to anyone just because they did their job, but in this case Heritage GMC deserves my first online review. My first experience with this dealership exceeded any other experiences I've ever had with any dealership since I've been buying cars (20+ years). Michael Shugart was the salesman that I spoke with when I first contacted Heritage ... . "Shug" was about as easy going as they come and there wasn't a high pressure sales pitch to deal with either. I called about a vehicle that was listed on their website (that I found while searching Cars.com) and Shug was very professional and answered all of my questions. I live 60 miles from Heritage so I just couldn't drop by to see the vehicle in person, but Shug assured me that the vehicle was just as described. Shug even offered to hang around the dealership after normal business hours in order to give me time to make it over to see the vehicle. We actually arrived about 45 minutes after they closed, but we were greeted with a smile and the same easy going attitude I had encountered on the phone. The vehicle was just as described, with no issues. That was a relief, but then again it just shows the character of Shug and Heritage. There were (2) other gentlemen that had waited around after hours that night and I only got one of their names and that was Eric. He was the gentleman that did all of paperwork for us. My hat goes of to him as well for hanging around until we arrived and for making our car buying experience as painless as possible. From Shug in sales, to Jayson in service, this dealership has earned my future business and I actually look forward to dealing with them again. Thank you Heritage!!!
S. Dailey

Honda Dealership In Rome, GA

Heritage Honda is a wonderful place to shop for anything and everything Honda. In addition to servicing our community in Rome, GA, we are more than happy to help out our neighbouring communities of Calhoun, Adairsville, Summerville, Cedartown, Rockmart and any of the other surrounding communities that we may have missed. We offer a huge lineup of fantastic Honda vehicles because we know that every customer that comes to us is completely unique and will have their own set of needs and wants. If you need a car, truck, or SUV, then Honda has the vehicle for you and we can help you get it. We also have a large selection of pre-owned vehicles, featuring a wide array of certified pre-owned Honda vehicles. When it comes to service for your Honda our ASE certified team of service technicians is ready to assist you. We will get your Honda fixed right the first time, that isn’t just a claim, that is backed by our 98.2% Fixed First Visit rating. With Heritage Honda in Rome, GA, there is no need to worry over your vehicle’s maintenance and service any more. Come to see Heritage Honda today and meet our friendly sales and service staff that are always ready to go the extra mile for our customers.

Heritage Honda